勞埃德銀行與博通公司合作的影響

1. Your customer type
2. The time you use Lloyd's Bank services
3. Your usual service Channels (multiple selections are allowed)
4. Your satisfaction with the current stability of the digital banking system
5. Your satisfaction with the transaction response speed
6. Your satisfaction with the fluency of account management/payment/transfer functions
7. Your satisfaction with system security and privacy protection
8. Your satisfaction with the efficiency of business processing
9. Do you know the technical cooperation between Lloyds Bank and Brotong (private cloud/mainframe upgrade)?
10. The experience you are most looking forward to improved after upgrading (multiple choices are allowed)
11. Your acceptance of AI-driven intelligent services (intelligent risk control, intelligent customer service, intelligent financial management)
12. Aspects that you think need to be improved most in digital services (multiple choices are allowed)
13. After the technology upgrade, your trust in Lloyd's Bank has changed.
14. The possibility of you recommend Lloyd's Bank to others (0-10 points)
15. Are you willing to try the upgraded new digital function?
16. Your attitude towards the cooperation between banks and technology giants
17. What opinions or suggestions do you have on Lloyd's Bank's digital upgrade and service experience?
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